Hero Image

Testimonials

Testimonials

“My warm thanks for all your efforts, and perseverance! I had no idea what a complex sale process we eventually ran into with the townhouse I owned in Hobson St in Thorndon. I wanted to say how grateful I was for your tenacity and commitment to see things through, over the sale. I greatly appreciated your guidance which led to achieving a quality result. Thank you so much for bringing all your experience and skills to the sale. I am delighted to share my really good experience of working with you. I am sure we will have contact in the future. The sale, thanks to you, were amongst the positive outcomes for 2017.” Michael Radford

 

“Di Austin was my first choice when we considered selling my house. Di listened carefully to my needs and made creative and thoughtful suggestions. She is always efficient, meets deadlines and communicates clearly and in a timely fashion. Most of all, I have enjoyed relating to Di as a person; her relaxed style, interest in me as a person and her commitment to gaining the best results. I highly recommend her to anyone considering either purchasing or selling property.” Jan Baynes

 

“I have been dealing with Di since 1995. Over the years I have bought and sold apartments and Di has always been my realtor of choice. Di is always quick and efficient. Her knowledge of the Wellington apartment market is second to none. She is efficient in dealing with body corps, and getting the paper work done. She has always had interested buyers in mind, and makes the selling process easy. Di is reliable and trustworthy and I would recommend her to anyone wanting to buy or sell property in Wellington.” Paul Fugle, Wellington

 

“Di Austin sold our house, to a family who will love it just like we do. That means a lot to us. Di cares for her clients and understands the importance of a home. She understood what we needed as people selling a home that has been a place where our children have grown, where we have loved being and a place we cherished. Di seems to somehow be able to translate this to people looking to buy a home, this is more than selling - it is magnificence! Di is dynamic, fun, warm, thoughtful and intriguing. She is a wise and ethical businesswoman who is very successful for a clear and obvious reason. Di is fabulous!”

“We were at the Newtown Fair today and neighbours we met were all in wonderment about the sold sign. One said we had clearly chosen the right agent! We were enjoying the fair and thought how Jen (& Family) will absolutely love the buzz of living here and the simple awesomeness of Newtown!” Nikki & Kent, Wellington

 

”25 years spent working in a sales role in one company is unusual. 25 years spent in a sales role at a consistently exceptional level of performance is so close to being unique that to describe it as being 'almost unique' does it no justice! On a local, regional, national and international basis your performance has put you in the very highest echelons of real estate achievers. This is a comment made not only in the the context of Harcourts but in that of the entire industry. In our industry, success tends to be measured in terms of how much people earn. As crass and simplistic this might be, it is the basis of awards and accolades and while you have been the receipt of an unprecedented number of these, it does not necessarily tell the whole story. The all-important measures that tell the real story behind the true champion in our business are those measures that have meaning to our clients who have entrusted the sale of their properties to us. How do we measure what we have done for them? If we look at the critical measurement of success from a client’s point of view the list may read something like this; the sale to list ratio, the sale price relative to capital valuation and the time taken to sell. These are all critical and meaningful indicators of success from the client’s perspective and valid measurements of such. They define quality of performance and not just volume. Your performance in all of these measurements is at the highest level and that coupled with the volume of your work is what makes you a true professional. You have, for 25 years now achieved outstanding results for your clients coupled with a truly admirable level of performance. If sheer hard work, enthusiasm, sound judgement, people skills and sales skills are on the sellers list of the qualities they seek in an agent, then they could do no better than to have you act for them. Congratulations on a magnificent 25 years! In appreciation and admiration, Marty Scott Managing Director Harcourts Team Wellington.” Marty Scott, Managing Director - Harcourts Team Wellington

 

“Just a quick note, post settlement, to say thanks so much for your professionalism, sound tactical and realistic advice and a successful sale. It was never an easy one against rising interest rates, start of winter, the longest day, and a much loved property, yes, but ex-rental nonetheless. I really appreciated your no nonsense practical advice and assessment, your flexibility through the process and being able to trust you totally with the job while I was overseas. The auction was good advice and delivered, not to my dreams, but certainly beyond my expectation on the day.” Martin Exelby, Australia

 

“We have sold two properties through Di Austin - and apartment in Thorndon and a standalone town house in Kelburn. In both transactions we have been satisfied with the service we received from Di. Her knowledge of the market being targeted; her persistence in following up interested parties; her attention to keeping us informed; her ability to capture a sale from unpromising beginnings, all contribute to her well-deserved recognition as among the top real estate agents in the Wellington area. We happily commend her to anyone considering placing their home on the market.”Ted and Jane Woodfield, Wellington

 

“Di is a very special woman of immense intellect, respect and integrity. When disposing or selling your home Di brings to the table a raft of pragmatic intelligence, qualified knowledge and skill. Discreet confidentiality and sincerity, a clear sensitivity to different situations, combined with this genuine understanding of your own personal situation you can place your property in her hands with ultimate confidence that she will achieve the kind of result you are seeking. I can honestly say that Di Austin ranks right up there with the most committed, successful, respected and trusted salespeople anywhere in NZ.”Colin Dick, Wellington

 

“I would like to thank you very much for selling my property in Thorndon. You did a superb job. What appreciated was you regular contact with me via telephone and email. It was great that you were keeping me up to date on what was happening and how everything was progressing. At all times I felt you were on the job and taking a personal interest in my property. Also must say the advertising and open homes you set up were great. I couldn't have asked for a better placement of the advertising in the Dom Post. And the photos there and on TradeMe were excellent. Thank you for the amount of time you gave me in regard to the sale of my property. I am delighted in the speedy selling of the property. I will have no hesitation of recommending you as a real estate agent in the future.” Vivienne Hutchison, Taupo

 

“I've worked with Di for a number of years and have sold two properties with her as the agent. I have also recommended her to friends who have used her and been completely satisfied with the result. In both selling and buying property through her I have found her to be excellent in all respects. Her knowledge of the market gained over her many years as a Real Estate agent is tremendous; she kept in touch with me every step of the way, and I feel always got the very most from every buyer that she could squeeze! More than that, I trust her integrity 100% and have always been happy being represented by her. I have put her forward to you as an agent based on my total respect for her as an agent.”Laurian George, Wellington

 

“Di Austin of Harcourts Team Wellington Ltd has recently sold my house in Ngaio for me. No sale is ever without its problems and difficulties but Di managed to steer both the buyers and myself through the rough patches so we all came out with a result with which everyone was extremely happy. I have known Di for some time now since she first came to appraise my house when I was thinking of putting it on the market some years ago. I was struck then, as I still am not only by her friendly and helpful approach but also by her total professionalism. I was particularly impressed by her large network of services and individuals who would be available to help prepare my home for Open Days and general marketing. I was impressed too by the fact that she was genuinely willing to pitch in and help me herself. Should I, in the future, ever be in the position of wanting to sell property again, Di Austin would be the first person I would think of approaching.”Barbara Murison MNZM

 

“From the moment Di got on-board to market our apartment for sale, we knew this would be our best chance to be successful. Commitment, professionalism and smart knowledge of the Wellington market: here are a few key qualities that Di showed from the beginning. We always felt listened to and Di left us in control while taking away stress and administrative duties. She was supportive, understanding and above all very enthusiastic and positive. Teaming up with Di is a winning combination and we would recommend her talent and services to anyone willing to sell their property in Wellington.” Aurelie Castinel-Fraser & Richard Fraser

 

"Dear Antonia, Just received your letter confirming that my property at 35 Hobson St has now sold, many thanks. May I take this opportunity to commend to your attention as the sales manager of Team Wellington, my real estate consultant Di Austin. Di has worked with me on marketing this property for over 6 months and given me excellent advice and the benefit of her many years of experience in the Wellington property market. Also importantly as I have been resident in Sydney for the last 18 months it’s meant that being ‘’off-shore’’ I’ve had to really put my confidence in Di to manage everything for me, from marketing and advertising to checking on the house and making sure it was always clean and presentable, and I haven't been disappointed. Marketing an empty house is never easy I’d imagine but Di has done it, got an excellent result, and I’m very pleased. Wishing you and your team all the best". Danny McKeown

 

"We used Harcourts to sell an apartment in Wellington in Feb/March 2013. The person responsible for all our dealings with Harcourts was Di Austin. In all she did for us she showed herself to be extremely professional and always greatly efficient. If necessary, Di was with us seven days a week and available for many hours every day. The sale went through very quickly which suggests to us that Di was also most efficient and professional with the buyers and not just the sellers. Di is a charming and friendly person to deal with and we were more than happy to have Di as our exclusive agent. Harcourts did a very good job and all our dealings with the firm were very well handled. With all good wishes to Di and Harcourts".Alistair and Alix Mackechnie

 

“I cannot speak highly enough of Di’s assistance. At all times she exemplified professionalism, was clear, direct and honest in her communications with us, engendering a sense of real trust and a belief that as clients our best interests were being safeguarded.” David Riley, Brooklyn

 

“I found Di to be highly professional and competent. The qualities which I especially appreciated were a thorough knowledge of her business which she shared in a discreet manner, sensitivity to our family situation, and attention to detail. Di clearly has excellent negotiating skills, a natural ability in dealing with people, good judgement and a lively sense of humour. She was a pleasure to deal with and I have no hesitation in recommending her to friends.”Lynne Dovey, Thorndon

 

"We recently used Ms Di Austin of Harcourts to market our apartment at Herbert Gardens on The Terrace in Wellington. In all our dealings we found Di to be competent and professional, with a lively approach to life. She kept us in touch with progress and above all she achieved a sale for us at an excellent price within a short period of time. After about a week we had three offers on the table - all within a smidgen of our asking price. We were delighted with the service we received from Di and Harcourts and would have no hesitation in recommending them both."Garry and Tisha Wilson, Wellington City

 

"Di Austin of Harcourts Wellington was the agent for the sale of our property in central Wellington. We had had used an agent before Di but had had no luck in selling the property or in getting answers to the questions that we had. We turned to Di in an attempt to rectify these issues. We were aware of Di because she had been the agent on different properties that we had looked at in the past. We found Di to be a tremendous asset to us. With her combined intelligence, hard work and persistence she set about finding purchasers for our property. The market being what it currently is, purchasers were initially difficult to find. This was of course no fault of Di’s. Di persisted. Keeping in regular contact with us, Di found a prospective purchaser. The negotiations for the sale of our property occurred while we were having our first child. We found Di to be supportive, understanding and good natured. She even sent us flowers on the birth. The sale of our property hit a snag when it was discovered that there was an issue with the Body Corporate. Di professionally managed to assist us in sorting out this problem, working with the purchaser to ensure that there was an open line of communication and that the deal did not die. At all times we found Di to be a terrific communicator (returning calls and emails if she was not available) a very hard worker (she seemed to always be working) an extremely determined agent (she would not take “no” for an answer) and yet also a caring individual. She is without question the best agent we have had dealings with and we would recommend her to any purchaser or vendor." Todd Nicholls & Stephanie Wood, Wellington City

 

"Di Austin was a pleasure to work with when we bought our house. Buying a house is a stressful time and Di made it as smooth as silk. She worked closely with us and helped guide us through the process while not pressuring us. She was very professional and we really appreciated her advice and her patience. She always made sure we were fully informed throughout and had the information to make our decisions. Her service even continued after the sale when she helped us organise getting the services set up at our new home. I recommend Di to anyone looking to buy or sell a house. We will certainly be using her next time.” John Bay, Thorndon

 

"Recently we had the pleasure of meeting Di at an open home. We felt at last we may have found what we had been looking for over two and a half years. As it was for tender, Di helped us through the process, took us back to have a longer look. As we were downsizing from a family home, we needed to work out what we could keep, etc. Di was delightful, helpful and patient. We very much appreciated her guidance and expertise in securing a successful outcome. We would have no hesitation in recommending her as an excellent agent, and also a charming person, with years of experience. At no time did we feel any pressure, just good, honest and helpful advice." Jenny and Nigel Warden, Wellington

 

"We have valued greatly your assistance on the recent sale of our apartment, and would not hesitate in working with you again, and in recommending you. From the advice given regarding the listing and sale process, to going above and beyond in checking the apartment during the recent spate of earthquakes, combined with your calm and considered manner, and your thorough preparation, research and knowledge of the market, it was indeed a pleasure to work with you." Warm Regards:” Liz Dawson